This privacy policy applies to the website operated by Alrose Productions Limited, registered at The Byre, Borrowby, Thirsk, England, YO7 4QG. It outlines how we collect, use, store, and protect your personal data when you visit or interact with our website or services. If you do not agree with any part of this policy, we advise you to discontinue use of the website.
This policy explains how we handle your personal information, your rights under UK data protection law (including GDPR), and how to contact us if you have questions about how we process your data.
Under the GDPR, you have the following rights:
You can learn more about these rights from the ICO at www.ico.org.uk. You also have the right to lodge a complaint with the ICO if you feel your data has been mishandled.
We use cookies to:
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Cookies we use include (but are not limited to):
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We collect and process personal data under the lawful basis of consent and/or legitimate interest. This may include:
We protect your personal data using secure storage systems and industry-standard practices. Access to data is limited to authorised personnel only, and our methods comply with GDPR requirements.
We use systems such as HubSpot CRM to store and manage client, prospect, and supplier information. These platforms are GDPR-compliant and used to maintain communication and service quality.
We use IP tracking tools to identify companies that visit our website. This data is not linked to individual users and is only used to understand business interest in our services.
If you subscribe to our mailing list, your data will be processed under consent in line with GDPR and PECR. Our email service may use tracking tools to monitor open rates, clicks, and other activity to help improve our communications.
You can unsubscribe or update your preferences at any time via the links in our emails or by contacting us directly.
Data we may hold includes:
To request a copy of your data or raise a data privacy query, please contact:
[email protected]
Alrose Productions Ltd, Unit C, The Black Path, Portrack Lane, Stockton-on-Tees. TS18 2HE
Everything about the process and timescales was really clear and as we were on a very short lead time this was important and re-assuring. The same was true with the quote, this is the first time we’ve done an exhibition on this scale and it was easy for me to see how the budget was allocated and make decisions on what to do/not do. The event expertise and knowledge is good and meant we could make more informed decisions at each point. Everyone on the team was also really accessible from the planning to the build and breakdown and there was a high level of professionalism, each person was a perfectionist!
“Alrose are approachable and provide a cost-efficient, reliable service. We had a few late changes during the planning stages, and they were always flexible, adapting to our new requirements quickly and efficiently. They were also incredibly supportive ahead of the event, attending site visits to help address any technical questions from the venue, which was hugely appreciated. On the day, their delivery was outstanding – we couldn’t have asked for a better service. Thank you for helping everything run so smoothly!”
I was extremely satisfied with the collaboration. You were always available, brought in great ideas and valuable suggestions for improvement, and implemented our vision perfectly. Throughout the entire process, I felt fully supported in every possible way. Highly recommended!
I wish you would be in all the countries we work in! Thanks for all!
It’s always a pleasure to work with such a fantastic team!
Alrose has been, and will always be, our go-to AV and Production supplier. We find the staff have become an extension of our team and work closely on all aspects to ensure the very highest standards of delivery at all times. Nothing is too much trouble, everyone does what is needed for a smooth and successful delivery, the team simply are amazing and an absolute credit to Alrose.
I would recommend 100% engaging with Alrose for your exhibition requirements. They offer a family-feel approach with unquestionable professionalism and their attention to detail is second to none.
It was fantastic working with Andy and the team at Alrose Productions. A truly professional and most importantly, friendly company. They provided crew and equipment for a recent Gala Dinner in Newcastle and I can’t fault the service they provided. We’ll definitely be working together again at some point.
Just wanted to say a massive THANK YOU for last week! The stage set looked fabulous, very imposing and even the blue carpet grew on me! Tim, yourself and Dan were all amazing throughout the entire event. Obviously, a particular shout out to Tim who delivered on everything we threw at him!
As I said to Andy on Sunday morning we could not have been happier with AP team. As you’ll appreciate organising an event like the Gala is pretty mammoth. It’s quirky, slightly random and is made by the people, for the people. This was the first year that we had a proper stage and sound system. Alrose held our hands on technical and practical issues and the team kept our nerves calm. Nothing was a problem and Colm look after us brilliantly, his rigging of the banners to the back of the stage just made everything work. It made the setting perfect. The feedback from the audience has been overwhelming. We’d recommend AP to anyone (although we’re not really in the festival game except for once a year)
Just a quick note to say a massive than you to the Alrose Team who really knocked it out of the park last week. Long hours, a lot of last minute changes to set ups and some under-rehearsed sessions did not phase them at all, and all of the team were not only professional but really helpful and positive too. I am very picky about my crew but I can say that these are some of the best people I have worked with in 35 years – I have total confidence in them and I know they will go above and beyond to make everything happen.